At Grant Aviation, we understand that mail and freight delivery is the lifeblood of the bush, and we’re committed to delivering your mail and freight as efficiently and as timely as possible. Mail and freight delivery can be complex, so we’ve put together the following guide to help answer your questions.
Due to the lack of tracking technology infrastructure in rural Alaska, tracking can be unreliable after your package has left Anchorage. Sometimes when you check your package tracking, it has been recorded as delivered even though you haven’t received it. This happens because sometimes packages are marked as delivered before they’ve been physically transferred to Grant Aviation. If you’ve called the Grant Aviation station and your package is not there waiting to be loaded on one of our planes, please fill out the form below so we can monitor this issue and work with the shipper to develop a solution.
Weather is a serious factor in our service areas and there are times when shipments will be delayed. After weather delays occur, we try our best to provide safe carriage of cargo and mail to the down-line villages as quickly and safely as possible. We follow the above delivery prioritization when catching up after weather delays. Please always keep in mind that weather delays may arise when shipping time sensitive or perishable items. Leave yourself room for a delay if something needs to arrive at a certain time, and always consider shipping perishables priority mail or with a Grant Aviation passenger.
Grant Aviation offers scheduled and charter freight services to all communities it serves in addition to other communities throughout the state.
We offer a wide variety of freight services from small envelopes, to hazardous materials and oversized items such as snowmachines, furniture, building materials and more.
When shipping freight from Anchorage to the village, advise your mainline carrier that the shipment should continue from Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, or Dutch Harbor via Grant Aviation.
Shipments to Kenai from Anchorage should be dropped off at our ticket counter at the south end of the Departures level in the South Terminal of Ted Stevens Airport.
For more information including scheduling and pricing please contact us at 888‑Fly‑Grant (888‑359‑4726) or email [email protected]. In Bethel or Emmonak call: 907-543-2000.
For guidance on shipping your hazardous materials, contact our freight agents at 888‑Fly‑Grant (888‑359‑4726) or email [email protected]. In Bethel or Emmonak call: 907-543-2000.