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FAQ's

Where and when can I check-in?

Please check in 1 hour prior to departure. All flights close 30 minutes prior to departure.

Anchorage: we are located at the South Terminal at Ted Stevens International Airport. Check-in is on the west end of level two; our departure/arrival gate is directly below check-in on the ground level, Gate L2.

Kenai: we are located in the Main Terminal ticketing lobby, all flights arrive and depart from Gate 3.

What kind of luggage can I bring?

You are allowed up to 100 lbs of baggage per person free of charge. Additional baggage will be charged at our current excess baggage rate.

What is the status of my mail delivery?

At Grant Aviation, we understand that mail and freight delivery is the lifeblood of the bush, and we strive to exceed your expectations in delivering your mail and freight.  Due to the frequently changing and dynamic weather conditions, we are often constrained in our ability to launch a flight under safe conditions or in our ability to complete a launched flight because of weather developments.  We assure you we make every effort to safely deliver your mail and freight as quickly as possible.

Refunds and transfers

All tickets are valid for use only on flights operated by Grant Aviation. Tickets are valid for 1 year from the date of purchase. No refunds will be issued after 90 days from date of purchase. Flight changes are permitted free of charge. Tickets can be transferred between passengers.

Children under age 2
Children under 2 fly free in an adult companion's lap. Children 2 and over need to have their own seat.
Animals, guns, and odd-shaped luggage

Animals need to be in kennels. Guns need to be unloaded. We can accommodate most odd-shaped luggage as long as it can fit through the loading doors of the plane and fit within our cargo space. For larger items that don

Service Animals
In keeping with ADA regulations, we make every effort to accommodate service animals. However, our planes do not have a separation between the cockpit and the cabin, and loose animals can be a threat to the safety of the flight. Our pilots will work with you to determine the best restraint mechanism that will allow you to be near your service animal, while also maintaining the safety of the flight. If it is necessary to stow your animal in a kennel, you will not be charged the standard pet transport fee.
Types of Aircraft

Grant maintains a fleet of Airvan GA8's, Cessna Caravans, Cessna 207's, Beechcraft King Airs, and Piper Navajos.

Weather and Mechanical Delays

Safety is our number one concern. Grant flies in some of the most remote parts of Alaska, where weather and visibility can have a strong impact on flight schedules. We do not fly in conditions of high winds, low visibility or other unsafe weather conditions. If weather or mechanical conditions delay a flight, we pledge to make every effort to keep you updated on your flight

Rewards Program

Earn free travel when you fly with Grant Aviation.  Please follow the link on our website to join our Quyana Rewards program.  If you have already joined , thank you.  Please remember to provide your rewards number when you book your travel with us.  We look forward to seeing you again.

The We Care Customer Service Commitment
At Grant, our goal is to provide safe, reliable and comfortable air travel for all of our customers, no matter where you live. Our company is built first and foremost on respect for you and your community.  Please feel free to share your comments, both good and bad, by following the link on our Contact Us page.  Thank you for your feedback.
How do I get to Akutan?
The Akutan Airport, which opened in 2012, is located 6 miles from Akutan on Akun Island. Grant Aviation flies to Akun Island only. To get to Akutan, you will need to book a separate helicopter flight at Aleutians East Borough (907) 274-7555.
How do I contact my village agent?

Grant Aviation Village Agents are your contacts in the community for Grant Aviation. If you live in a community served by Grant Aviation, you can contact your agent to make a reservation or check the status of your flight. If you can't reach your agent or need more information, call our Reservations Office at 888-359-4726.

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Make a Reservation Today!
888-Fly-Grant or 888-359-4726


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